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Whether your website is big or small your customers will love Chat2.
Chat 2 has the highest satisfaction levels for any customer service channel, with 73%, compared with 59% for email and 43% for phone.
Chat 2 combines the fast responsive of phone and the simplicity of email, while freeing us from pain of waiting and hold music.
Remote support: Our comprehensive e Support system enables issues to be resolved online through the Fuji Xerox Online Support Assistant or over the phone.
With over 50% of total resolutions occurring without on-site assistance, downtime is reduced from hours to just minutes.